Owlsey

Operator Guide.

One user guide for a B2B gaming platform's operator tools — content, back office, CRM, and administration.

The result

Four products, one clear guide.

A focused documentation hub where each operator team opens the guide for the product they actually use.

01

The challenge

Operators worked across four separate admin products, and help content for each lived in different places and languages.

02

What we built

A product-picker landing page leading into dedicated documentation spaces, with AI-assisted search, language switching, and dark mode.

03

The outcome

Each team finds the right guide in one click and gets answers without raising a ticket.

At a glance
Primary fit
Multi-product platforms
Core surface
User guide
Main gain
Fewer tickets

Scope

  • Product picker
  • Per-product docs
  • Ask AI search
  • Multi-language

Stack

  • Docs platform
  • AI search
  • i18n
  • Theme switching